Live chat
Effortless live engagement
Live Chat software enables you to be available and helpful in the moment that customers need help. Resolve issues quickly and provide the kind of customer care that builds trust and converts visitors into customers in real-time.
Chat bot
Ask your visitors for their information before starting a chat. This helps you triage requests and prioritize high-value customers.
Support and sell
Engage with customers at the right time and convert the sale.
Secure peace-of-mind
Our on-premises or cloud deployments give you complete control over data flow, data storage, security and compliance.
Be productive and organized
Agent's view
Visual troubleshooting
Understand your customer’s context quickly by seeing what they see and proactively offer support to web site visitors.
Agent's view
Handle multiple conversations
Juggle multiple conversations at once. See who
is online, who is typing and who's replied—all in real-time
Agent's view
Personalize your response
Use canned responses to automate without losing that personal touch.
Agent's view
Session information
An archive of all your customer interactions. Get statistics, share the information by mail, integrate it with your CRM, export it, make it available for customers, or analyze it for a better customer experience.
Insight into performance
Listen to your customers
Satisfaction ratings allow a customer to provide feedback for every conversation.
Analyze the customer experience
See what drives interaction and where help is required. See who is engaged and what methods are used.
The road to success in financial services
DownloadDiscover Unblu’s Conversational Platform for Financial Services today
Request a demoFact Sheet
Download a PDF version of our Product Guide