Company

The Conversational Platform for Financial Services

Unblu is a privately held Swiss company, founded in 2008, that helps the world's leading banks and insurance companies to improve customer experience and boost transactions.

Our mission

Our mission is to develop software for financial services institutions which enables meaningful conversations between financial service providers and their customers. We work hard, we laugh, never stop learning and celebrate our success together. Take a look behind the scenes at Unblu and meet the team. If you like what you see we are hiring!

More than 12 years partnering with financial institutions

Unblu has been working for over 12 years in the financial space. We have helped with over 150 banking and financial service implementations worldwide, including projects for UBS, Deutsche Bank and Intesa Sanpaolo. Unblu is the only Conversational Platform with reference implementations and partnerships with leading banking system companies including Temenos, Avaloq, Crealogix, Backbase, Ebankit, and more.

2008

Foundation of Unblu.

First project based implementations of Co-Browsing with SAP, HP and UBS.

2012

From Services to standard software package.

Release of Unblu 2

2013

First patents granted.

Release of Unblu enterprise for embedded and Universal Co-Browsing.

2014

First commercial success as a product company.

US patent US839154 granted.

Release of Unblu 3.

2015

Company expansion with operations in Germany, Czech Republic and Bulgaria.

More than twenty clients using Unblu at enterprise level.

2016

Release of Unblu 4, featuring Text, Video and Audio Chat.

Unblu partners with major Core Banking vendors.

2017

More than 50 clients in the Financial Services Sector.

Unblu featured in Finovate London and later NYC.

2018

Release of Unblu 5 as Conversational Platform.

US and UK subsidiaries established.

2019

More than 150 financial services firms using Unblu.

Launch of Unblu 6: BOT Integration, Screen Sharing and 3rd party Messaging Integration.

Using Unblu's Conversational Platform, we can provide our clients with a way to support and guide members at every step of their digital journey.

Dean Rathwell General Manager, Digital Banking

With this new online function, LUKB's advisors can make the documents on their screens visible on their customers' devices. That way, the documents or online applications can be clearly explained in a conversation.

Stefan Lüthy Head of Digitization and Multichannel Management at LUKB

More than 250 specialist investment advisors in our network, distributed throughout Spain, have been equipped with this new technology which allows them to attend and advise their clients remotely.

Carlos Ruiz Network Director of Renta 4 Banco

As a key part of our digital banking initiatives, Unblu’s co-browsing has enabled us to provide unrivalled customer support, allowing our customer care and financial advisors to reach “through” the screen and be right there alongside our customers, whenever and wherever they need us.

Our leadership team

With a wealth of financial and software experience, we've got a well-seasoned team at the helm.

Luc Haldimann

Chief Executive Officer
Jens Rabe

Chief Operations Officer
Mirko Tschäni

Chief Technology Officer
Patrik Hug

Chief Sales Officer
Arnold Christe

VP Consulting Services
Javier Puga

VP Marketing
Ramona Swadling

VP Human Resources
Reto Ackermann

VP Finances
David Eberlein

Head of Core Product Development
Michael Gysel

Head of SRE

Great product, company vision, and working environment. We are all working towards the same goal, and that's something you can feel within the offices. Great colleagues, great multicultural teams to learn from.

Javier Puga VP Marketing Switzerland